Privacy Policy

SHADEWELL BLINDS INC.

Effective Date: Jun 10, 2025

Shadewell Blinds Inc. ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.shadewell.ca, or interact with us in other ways.

Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name, email address, phone number, and physical address
  • Details about your project (e.g., window measurements, product preferences)
  • Payment information when you make purchases online

We also collect certain information automatically when you visit our website, such as your IP address, browser type, and browsing behavior, through cookies and similar technologies (including Google Analytics and Facebook Pixel).

How We Use Your Information

We use your personal information to:

  • Provide you with quotes, products, and services
  • Process and complete your payments
  • Communicate with you regarding your inquiries and projects
  • Improve our website and customer experience through analytics and tracking tools

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information is used solely by Shadewell Blinds Inc. for the purposes described above.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, analyze website traffic, and improve our marketing efforts. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that some features of our website may not function properly without cookies.

Data Security

We implement reasonable safeguards to protect the personal information we collect. While we take measures to protect your data, no system or transmission method over the Internet is 100% secure.

Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Withdraw your consent for our use of your information, subject to legal and contractual restrictions

To exercise these rights, please contact us at info@shadewell.ca.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will be posted on our website with a revised "Effective Date."

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

info@shadewell.ca